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MerchantWire SMS

MerchantWire SMS

Support

Get help with setup, Twilio connection, consent, messages, delivery status, or Shopify integration behavior.

Email MerchantWire support.

Include your Shopify store domain, the page or setup step you were using, the approximate time of the issue, and the safe error/status wording shown by MerchantWire.

Do not send: Twilio API secrets, Shopify access tokens, customer phone numbers, SMS message bodies, raw system data, database exports, or screenshots containing customer data.